Booking and Cancellation Policies
Regular Booking Policy
Minimum Stay:
* Minimum 2-nights for kitchenettes and two-bedroom, two-bedroom plus, three-bedroom cottages.
* Minimum 3-nights for four-bedroom cottage.
Reservation Deposit:
* All cottage reservations will be subject to a 25% deposit at time of booking; the remanding 75% balance is to be paid in full upon arrival. This deposit is fully refundable up to 14-days prior to your arrival date. However, if you cancel within 14-days of your arrival, you will be subjected to a one-night room rate (plus tax) charge.
* All package reservations will be subject to a 25% deposit at time of booking; the remanding 75% balance is to be paid in full upon arrival. This deposit is fully refundable up to 14-days prior to your arrival date. However, if you cancel within 14-days of your arrival, you will be subjected to a one-night room rate (plus tax) charge and full amount of tickets.
*This deposit must be paid by Credit Card, no exceptions.
Cancellation Policy:
* For hotel room reservation, “No cancellation charge” up to 7-days prior to arrival date. Within 7-days of arrival, cancellation charge is equal to the room rate for 1 night plus tax.
* For cottage reservation, “No cancellation charge” up to 14-days prior to arrival date. Within 14-days of arrival, cancellation charge is equal to the room rate for 1 night plus tax.
* For package reservation, “No cancellation charge” up to 14-days prior to arrival date. Within 14-days of arrival, cancellation charge is equal to the room rate for 1 night plus tax and full amount of tickets.
Check-in/out Notice:
*Check-in time is after 4 PM on the date of your arrival. Check-out time is before 10 AM.
*Valid ID and credit card are required for check-in.
Please note:
* No shows will be charged the full amount of the reservation.
* If you decide to leave early, the daily rate is non-refundable.
The above policies do not apply for Cavendish Beach Music Festival and Sommo Festival reservation.
Minimum Stay:
•Minimum 4-nights for hotel rooms and cottages.
Cancellation Policy:
•Cancellation request before May 31st - Reservation deposit will be charged.
•Cancellation request from June 1st to June 30th - Reservation deposit and damage deposit will be charged.
•Cancellation request after July 1st or No Show! - Full amount + taxes will be charged to the credit card on file.
Booking Policy:
•Reservation deposit will be charged at the time of booking, $200 for hotel rooms and $500 for cottages. Balance is due on July 1st, 2024. Reservation deposit will be non-refundable to hold the reservation. Deposit must be paid by Credit Card. We reserve the right to cancel any reservation if the deposit is refused.
•Damage/excessive cleaning deposit of $500.00 ($800.00 for the 4-bedroom cottage) will be charged on June 1st, 2024. This deposit will be refunded once inspection has been completed and no damages have occurred & the room/cottage can be cleaned as normal. We reserve the right to cancel any reservation if the deposit is refused.
•No unregistered person(s) are permitted on the hotel property, in the rooms and/or cottages. Each and all guests' names and ages need to be provided upon reservation and require confirmation upon check in.
•From July 1st, 2024 “NO” changes will be allowed, and full charges will be made on July 1st, 2024.
•No pets are allowed during Cavendish Beach Music Festival.
•No room services during Cavendish Beach Music Festival.
•Check-in time is after 4 PM, check-out time is no later than 10 AM.
•The reservations are "Non-transferrable, Non-refundable". No credit or refund for early check-out.
• The rates of hotel room with 2 (or more) beds and cottage rates are based on (4) persons per room/cottage. Honeymoon suite and handicap room rates are based on 2 persons. Additional person(s) will be charged $50/person/day.
Please Note: HST is not included. Shuttle service is not included.
Sommo Festival Policy
Minimum Stay:
•2 nights for all the rooms.
•3 nights for all the cottages.
Cancellation Policy:
•Cancellation request before Aug 15th - Reservation deposit will be charged.
•Cancellation request from Aug 15th to Sep 9th - Reservation deposit and damage deposit will be charged.
•Cancellation request after Sep 9th or No Show! - Full amount + taxes will be charged to the credit card on file.
Booking Policy:
•Reservation deposit will be charged at the time of booking, $200 for hotel rooms and $500 for cottages. Balance is due on Sep 9th, 2024. Reservation deposit will be non-refundable to hold the reservation. Deposit must be paid by Credit Card. The reservation will be cancelled if the deposit is refused.
•Damage/excessive cleaning deposit of $500.00 ($800.00 for the 4-bedroom cottage) will be charged on Aug 15th, 2024. This deposit will be refunded once inspection has been completed and no damages have occurred & the room/cottage can be cleaned as normal. The reservation will be cancelled if the deposit is refused.
•No unregistered person(s) are permitted on the hotel property, in the rooms and/or cottages. Each and all guests' names and ages need to be provided upon reservation and require confirmation upon check in.
•From Sep 9th, 2024 “NO” changes will be allowed, and full charges will be made on Sep 9th, 2024.
•No pets are allowed during Sommo Festival.
•No room services during Sommo Festival.
•Check-in time is after 4PM, check-out time is no later than 10AM.
•The reservations are "Non-transferrable, Non-refundable". No credit or refund for early check-out.
•Hotel room rates are based on (2) persons per room. Cottage rates are based on (4) persons per cottage. Additional person(s) will be charged accordingly.
Please Note: HST is not included. Shuttle service is not included.
